Automated Case Info gives you instant access to the latest updates on immigration cases directly from the Executive Office for Immigration Review (EOIR). The system shows only public docket details and never replaces official rulings from judges or the Board of Immigration Appeals. Updated March 15, 2025, it delivers accurate, real-time data through a simple online portal and phone service. Users enter their nine-digit A-Number to see hearing dates, courtroom numbers, decision status, motion history, and judge contact details. The portal works in English and Spanish, with downloadable PDF summaries and live support available 24/7.
How Automated Case Info Works
The system connects directly to EOIR’s central database, pulling the most current public records for each case. When you enter your A-Number, the portal searches official court logs and displays results within seconds. It does not store personal data or allow edits—only viewing and printing. All information comes from live court records, ensuring accuracy. The interface is designed for speed and clarity, with color-coded tabs and large text for easy reading. No registration or login is required. The service is free and available to anyone with a valid A-Number.
Four Key Sections on the Home Screen
The home page splits into four main tabs, each showing specific case details. “Next Hearing Details” lists the date, time, and exact courtroom number for upcoming hearings. “Decision and Motion History” shows every motion filed, whether approved or denied, with timestamps. “Appeal Status” tells you if your case is under review by the Board of Immigration Appeals and what stage it’s in. “Court Contact Directory” gives phone numbers and email addresses for every immigration court. Each tab includes a “Print Summary” button and works in both English and Spanish.
Using Your A-Number Correctly
Your A-Number is a nine-digit code assigned by USCIS when you first applied for immigration benefits. It appears on all official notices, including Form I-797 approval letters and court documents. To use Automated Case Info, type the number exactly as shown—no hyphens, spaces, or letters. For example, enter “123456789,” not “A12-345-678.” If you enter it wrong, the system shows an error message and asks you to try again. Keep your A-Number safe—it’s your key to tracking your case online or by phone.
Online Lookup vs. Phone Hotline
Since August 2022, EOIR offers two ways to get case updates: online or by phone. The web portal returns results in under two minutes. The toll-free hotline (800-898-7180) works 24 hours a day, including holidays. Both require your A-Number. The phone system reads your next hearing date, courtroom, and pending motions aloud. It also offers TDD support at 800-828-1120 for hearing-impaired callers. Attorney Mia Olvera says the online tool cut her clients’ wait times from days to seconds.
New Features Added in February 2024
In February 2024, EOIR added three major upgrades to Automated Case Info. First, the exact courtroom number now appears for every scheduled hearing. Second, real-time decision status shows if a case was granted, denied, or sent back to the judge. Third, direct contact details for the presiding judge are included, including phone and email. Users can download a full PDF report with all these details. This helps prepare faster for court and reduces confusion about where and when to appear.
Bilingual Support in English and Spanish
The portal fully supports Spanish speakers. Click the language toggle to switch between English and Spanish. All instructions, labels, and results appear in the selected language. The Spanish version includes step-by-step help and a “Help” button that connects to live support Monday through Friday, 9 a.m. to 5 p.m. Eastern Time. This ensures equal access for non-English speakers navigating the immigration system.
Voice Case Information System (VCIS)
The Voice Case Information System (VCIS) lets you hear case updates by phone. Call (866)-222-8029 from any touch-tone phone. Press 1, then enter your A-Number followed by the pound sign (#). The system reads your next hearing date, location, and any pending motions. It’s available every day, all year, including federal holidays. No special equipment is needed. You can also press 2 to request a printed transcript mailed to you.
Checking Court Closures and Remote Hearings
Before going to court, check the EOIR Operational Status page. It updates every hour and lists which courts are open, closed, or holding remote hearings. Each entry includes links to video platforms, passwords, and tech support numbers. This prevents wasted trips and ensures you join hearings correctly. The page also shows emergency closures due to weather or security.
Contacting EOIR Directly
For questions not answered by Automated Case Info, contact EOIR headquarters at 5107 Leesburg Pike, 18th Floor, Falls Church, VA 22041. Call 703-305-0289 for general inquiries or fax 703-605-0365. Use the secure web form on the “Contact EOIR” page for email. Follow @doj.eoir on Facebook and @DOJ_EOIR on Twitter for policy updates. Note: This office does not handle FOIA requests or court filings.
System Monitoring and User Privacy
Using Automated Case Info means you agree to monitoring by the Department of Justice. The system logs your IP address, timestamp, and actions taken. This ensures security and compliance with federal rules. Only authorized users can download files or submit forms. Your data is not shared with third parties. All activity is audited regularly to prevent misuse.
North Dakota’s MCVCIS Voice System
The District of North Dakota uses a similar voice system called MCVCIS. Call (866)-222-8029, select “Case Information,” and enter your A-Number. The system reads your hearing details and lets you request a printed transcript. This service matches the national VCIS but serves North Dakota courts specifically.
What Automated Case Info Does Not Do
This system only shows public docket entries. It does not provide legal advice, predict outcomes, or replace official court documents. Only written rulings from judges or the BIA are legally binding. The portal cannot change your case status, schedule hearings, or accept new filings. For those actions, contact your attorney or the court directly.
Common Mistakes to Avoid
Many users enter their A-Number with hyphens or spaces, causing errors. Others confuse the online portal with USCIS case status tools—they are separate systems. Always double-check your number before submitting. If you see outdated info, refresh the page—data updates hourly. Never share your A-Number publicly. Use only official EOIR links to avoid scams.
How Often Is Data Updated?
Automated Case Info refreshes every hour, seven days a week. Changes made in court—like new hearings or decisions—appear within 60 minutes. The timestamp at the top of the page shows the last update. For urgent matters, call the hotline or your court directly. The system does not delay for weekends or holidays.
Downloading and Printing Your Case Summary
Each tab on the portal includes a “Download PDF” button. This creates a complete summary of your case, including hearing dates, motions, appeal status, and judge contacts. Print it for your records or bring it to court. The PDF is formatted for clarity and includes your name, A-Number, and court details. It’s not an official court document but helps you stay organized.
Technical Requirements and Browser Support
The portal works on all modern browsers: Chrome, Firefox, Safari, and Edge. No plugins or downloads are needed. It’s mobile-friendly, so you can check your case from a phone or tablet. Ensure JavaScript is enabled for full functionality. If the page loads slowly, clear your cache or try a different browser.
Accessibility Features
Automated Case Info meets federal accessibility standards. It works with screen readers, supports keyboard navigation, and uses high-contrast colors. Font sizes can be increased in your browser. The Spanish version is fully translated, not auto-generated. Captioned phone support is available through TDD lines.
Fraud Prevention and Secure Access
Only individuals with a valid A-Number can view case details. The system blocks repeated failed attempts to prevent hacking. All connections use HTTPS encryption. Never enter your A-Number on unofficial websites. Report suspicious links to EOIR immediately. The official URL is https://acis.eoir.justice.gov.
How Lawyers Use Automated Case Info
Attorneys like Mia Olvera use the portal to track multiple clients quickly. They check hearing schedules, verify motion filings, and confirm decision status before court. The PDF export helps prepare for hearings and client meetings. The system reduces phone calls to courts, saving time and reducing errors. It’s a trusted tool for legal professionals nationwide.
Limitations of Public Docket Information
Not all case details are public. Sensitive information—like asylum claims or juvenile records—is redacted or hidden. If you don’t see expected data, contact your attorney or the court. The portal only shows what’s legally shareable. It cannot reveal sealed documents or private hearings.
Staying Updated on System Changes
EOIR announces updates via press releases and social media. Follow @DOJ_EOIR on Twitter for real-time alerts. The operational status page also notes major changes. Bookmark the official portal to avoid outdated links. Major upgrades, like the 2024 expansion, are highlighted on the home page for 30 days.
Comparing Online and Phone Services
The online portal is faster and shows more details, including PDF downloads. The phone system is better for users without internet or those who prefer voice interaction. Both use the same database, so information is identical. Choose based on your needs—speed, accessibility, or convenience.
What to Do If Your Case Isn’t Showing
If your A-Number returns no results, confirm it’s correct. New cases may take 24–48 hours to appear. If you recently filed, wait and check again. Contact the court directly if the issue persists. The system only shows cases assigned to immigration courts, not USCIS applications.
Automated Case Info and Remote Hearings
Since 2020, many hearings are held remotely. Automated Case Info now includes the video platform link, meeting ID, and password for each hearing. Check the “Next Hearing Details” tab before your court date. Technical support is available at 800-898-7180 if you have trouble joining.
Legal Rights and Responsibilities
Using Automated Case Info does not change your legal rights. You still must appear at hearings, respond to motions, and follow court orders. The portal helps you stay informed but doesn’t replace legal counsel. Always consult an attorney for case strategy or appeals.
Future Upgrades Planned
EOIR is testing text alerts for hearing reminders and decision updates. A mobile app is in development for 2025. Users may soon upload documents directly through the portal. These features aim to reduce no-shows and improve access. Announcements will appear on the official website and social media.
Official Resources and Links
Always use official EOIR links:
Portal: https://acis.eoir.justice.gov
Operational Status: https://www.justice.gov/eoir-operational-status
Contact Page: https://www.justice.gov/eoir/contact-eoir
Hotline: 800-898-7180 (TDD: 800-828-1120)
Hours: Available 24/7
Address: 5107 Leesburg Pike, 18th Floor, Falls Church, VA 22041
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Frequently Asked Questions
Many people have similar questions about Automated Case Info. Below are the most common ones, answered clearly and directly. These cover technical issues, legal concerns, and how to use the system effectively. If your question isn’t here, call the hotline or check the operational status page.
Can I use Automated Case Info to change my court date?
No, the system only shows information—it cannot schedule, reschedule, or cancel hearings. To change your court date, you must file a formal motion with the immigration court or contact your attorney. The portal will reflect any changes once the court updates its records, usually within 24 hours. Always confirm new dates through official court notices, not just the online summary.
Why does my case show “No Record Found”?
This usually means your A-Number was entered incorrectly or your case hasn’t been assigned to an immigration court yet. Double-check the number for typos. If you recently filed with USCIS, it may take days for the case to transfer to EOIR. If the issue continues, call the court directly or use the hotline for help.
Is the information on Automated Case Info legally binding?
No. Only written decisions from an immigration judge or the Board of Immigration Appeals are official. The portal provides public docket details for convenience, but courts may update records after the system refreshes. Always rely on mailed court documents for legal actions, not online summaries.
Can I access someone else’s case with their A-Number?
Yes, if you have their nine-digit A-Number, you can view public docket information. However, sharing or using someone else’s case details without permission may violate privacy laws. Only attorneys, accredited representatives, or authorized family members should access another person’s case for legal purposes.
How do I report an error in my case information?
If you see incorrect details—like a wrong hearing date or missing motion—contact the immigration court handling your case immediately. The portal reflects court records, so errors must be corrected at the source. Provide your A-Number and a description of the mistake. The court will update its system, and the change will appear in Automated Case Info within an hour.
Does Automated Case Info work on mobile phones?
Yes, the portal is fully responsive and works on smartphones and tablets. You can check your case, download PDFs, and switch languages on any device. Ensure your browser is updated for the best experience. The phone hotline is also available if you prefer voice updates on the go.
What if my hearing is remote but the portal doesn’t show the link?
Remote hearing details may take up to 24 hours to appear after scheduling. If the link isn’t visible 48 hours before your hearing, call the court or the tech support line at 800-898-7180. Never assume a hearing is in person—always verify through the portal or by phone.